Join BTG Enterprises
Discover exciting career opportunities in customer service excellence. Build your future with Sri Lanka's premier call center services company.
Our Services
Customer Support
24/7 multilingual customer support services ensuring clients receive prompt assistance with inquiries, technical issues, and service-related questions across all channels.
Inbound Sales
Professional inbound sales support helping customers find the right products and services while maximizing conversion opportunities and revenue growth.
Technical Support
Specialized technical assistance for telecommunications and digital services, including troubleshooting, system support, and technical consultation services.
Quality Assurance
Comprehensive quality monitoring and reporting systems ensuring consistent service excellence and continuous improvement in all customer interactions.
Live Chat Support
Real-time chat support integration providing instant assistance across web and mobile platforms with seamless customer experience management.
Performance Analytics
Advanced analytics and reporting services providing insights into customer satisfaction, operational metrics, and strategic performance indicators.
About BTG Enterprises
Leading Call Center Excellence
BTG Enterprises (PVT) Ltd has been at the forefront of customer service excellence in Sri Lanka for over a decade. We specialize in providing comprehensive call center solutions that bridge the gap between businesses and their customers.
Our commitment to quality, innovation, and employee development has made us a trusted partner for companies seeking reliable customer service solutions. We combine cutting-edge technology with human expertise to deliver exceptional results.
Join our growing team of professionals and be part of a company that values your growth, recognizes your contributions, and provides opportunities for career advancement in the dynamic world of customer service.
Current Job Openings
Contact Us
Get in Touch
Office Address
780 Maradana Rd, Colombo 010
Western Province, Sri Lanka
Phone Numbers
Main: +94 76 527 3551
HR: +94 76 527 3551
Email Addresses
General: [email protected]
Careers: [email protected]
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM